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January 22, 2025

Here are 3 actionable tips for growing your SaaS product  

1. Encourage social sharing of achievements within the product

Let users share milestones or achievements from your platform - badges, certifications, completions, etc. Clickup, does this best and allow users to share their in-app achievements on social media sites too.

2. Optimize your signup flow with contextual form fields

Don’t make users fill out generic forms. Ask for only the most relevant information based on the user’s input or actions during sign-up. Have you seen Airtable's signup, they ask users about their intended use case (project management, CRM, etc.) to make it personalized.

3. Implement a smart trial expiry strategy

Don't abruptly end users trial period! Instead send reminders and gradually introduce time-based features during the trial period to make the transition smoother. Zendesk sends trial expiration notifications with links to special offers or discounts, so users don’t feel blindsided and are more likely to continue with the paid plan. Good idea, indeed!

One new thing I learned this week – AI-Powered Sales tools are making a big splash in SaaS

The next wave of SaaS growth is happening with tools that empower sales teams using AI-generated insights. For instance, Gong.io and Chorus.ai don’t just record sales calls; they analyze tone, keywords, and sentiment to tell sales reps:

  • Which deals are at risk of stalling.
  • When a prospect is likely to convert.
  • What messaging works best, all based on patterns across millions of conversations.

The big deal: These tools aren't just for better customer tracking; they actually replace intuition with data-driven coaching, helping companies close deals faster.

A surprising stat: Companies using AI sales tools have reported a 20%-30% increase in deal conversion rates and a 15% shorter sales cycle. These numbers are huge for industries where every second matters.

Why AI-led sales tools are a step ahead?

Traditional CRMs are outdated: Tools like Salesforce are now pairing with AI because static data entry doesn’t cut it anymore.

Behavioral analysis: AI isn’t just tracking emails and calls but predicting customer needs before sales teams do.

A quote on point!

"We always overestimate the change that will occur in the next two years and underestimate the change that will occur in the next ten. Don't let yourself be lulled into inaction."

- Bill Gates

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